AdviuzEst. 2014
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Last updated: November 9, 2026

Privacy Policy

This policy explains how Instad Web Services Ltd., operating as Adviuz ("Adviuz", "we", "us"), Scotiabank Building, 111 2nd Ave S, Unit 400, Saskatoon, SK, Canada collects, uses, and protects personal information. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, US federal and state privacy laws.

What we collect

  • When you book a demo or contact us: your name, business name, phone number, email address, your selected time zone and province or state, your requested demo time, and anything you write in a message.
  • When you become a client: billing details (processed by Stripe — we never see or store full card numbers), campaign content you provide (your flyers, offers, and business information), and account details for your client dashboard.
  • When people respond to your campaigns: if you're a client, we collect leads on your behalf — the contact details people submit when they express interest in your flyer.
  • When you connect an integration: if you connect Facebook or Instagram Lead Ads (or send us leads through Zapier, Make, or Google Sheets), we receive the answers people submit on your lead forms. If you connect Google Calendar, see "Google user data" below.
  • Automatically: basic technical information such as pages visited, needed to run and secure the website. We do not sell this data.

How we use it

  • To schedule and hold your demo, and to respond to your enquiries.
  • To contact you about your request by phone (including automated and AI voice calls), text, and email — only if you've given consent on our forms. Consent is never a condition of purchase, and you can withdraw it at any time by replying STOP to texts, asking us during a call, or emailing us.
  • To run your campaigns, deliver your leads, bill you, and support your account.
  • To meet legal obligations, such as tax and accounting records.

Text messaging (SMS)

By opting in on our forms, you agree to receive text messages from Adviuz about your request and our services. Message and data rates may apply; message frequency varies. Reply STOP to opt out at any time, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

Calls and call recordings

Calls handled by the platform — including calls made or answered by AI assistants — may be recorded and transcribed so the business you contacted can review them and so we can keep quality high. Our AI assistants identify themselves honestly as AI, and recording notices are given where the law requires. Clients can listen to their own campaign's recordings in their dashboard. Recordings are never sold or used to contact you about anything other than your original request.

Service providers we use

We share personal information only with the service providers needed to run our platform, and only for the purposes above:

  • Stripe — payment processing
  • Twilio — phone calls and text messages
  • Supabase — secure database and application hosting
  • Resend — transactional email
  • Cloudflare — website hosting and security
  • Google — calendar scheduling for clients who connect their Google Calendar (see below)

Each provider processes data under its own privacy and security commitments. We never sell personal information.

Google user data

Clients may choose to connect their Google Calendar to the Adviuz client platform so that appointments booked through their campaigns appear on their calendar. If you connect Google Calendar:

  • We access only your calendar events, and only to create, read, and update appointments related to your Adviuz campaigns.
  • We do not use Google user data for advertising, and we do not sell it.
  • We do not transfer Google user data to third parties except as needed to provide the calendar feature, to comply with law, or as part of a merger or acquisition with prior notice.
  • Humans do not read your Google data except with your permission, for security purposes, to comply with law, or when aggregated and anonymized.
  • You can disconnect Google Calendar at any time from your dashboard, or via your Google Account permissions page.

Adviuz's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Cookies and advertising tools

Our website uses Google Analytics, the Google Ads tag and the Meta (Facebook) Pixel. These tools use cookies and similar technology to tell us how many people visit our site and which pages they view, which ads brought visitors to our site, whether a visitor started checkout or completed a purchase, and to show our ads again to people who visited our site. They collect information such as the pages you visit, the buttons you click, your browser and device type, and an approximate location based on your IP address. They do not receive the content of any form you fill in, and we never share your phone number or email with them for their own marketing. Some of the same measurement events (for example "purchase completed") are also sent to Meta server-to-server through its Conversions API, under the same limits.

You can block or delete cookies in your browser settings, opt out of Google Analytics with the Google Analytics opt-out browser add-on, opt out of personalised Google ads at adssettings.google.com, and manage Meta ad preferences in your Facebook or Instagram account settings. Blocking these cookies does not stop the website from working.

Recognising returning visitors. Some of our pages save a random visitor ID in your browser (a first-party cookie and local storage). It lets us recognise your browser when you come back: we record which of our pages you visited and what you did on them (for example watching the video, talking to our AI assistant or starting checkout), so we don't ask for the same details twice and can fill in the checkout for you. If you have already given us your details, the visit is linked to your enquiry in our system. The ID is never shared with advertisers or other companies. You can remove it at any time by clearing your browser's cookies and site data for adviuz.com.

Talking to our AI assistant in your browser. When you tap to talk to our AI assistant on our website, your browser asks for permission to use your microphone. The microphone is only used during that conversation. The conversation may be recorded and transcribed, and a member of our team may listen in or join it, as described above for calls.

How long we keep it

We keep personal information only as long as needed for the purposes above: enquiry and demo records for up to 2 years, client and billing records for 7 years (as required for tax purposes), and campaign lead data for the duration of the client relationship plus 1 year. You can request earlier deletion — see our Data Deletion page.

Your rights

You may ask us at any time to access, correct, or delete your personal information, or to withdraw consent to contact. Email [email protected] or call +1 647 250 1152. We respond within 30 days. If you're not satisfied, you may contact the Office of the Privacy Commissioner of Canada.

Changes

If we change this policy, we'll update the date at the top of this page. Material changes affecting clients will be communicated directly.

Contact

Privacy questions: [email protected] · +1 647 250 1152 · Scotiabank Building, 111 2nd Ave S, Unit 400, Saskatoon, SK, Canada.